Shipping policy
<h2>Processing time</h2>
<p>Orders are processed within 1–2 business days. Orders placed on weekends or holidays are processed the next business day. You'll receive a confirmation email with tracking once your order ships.</p>
<h2>United Kingdom</h2>
<ul>
<li>Standard delivery: £4.99 (typically 2–4 business days)</li>
<li>Express delivery: £6.99 (typically 1–2 business days)</li>
<li><strong>Free standard delivery on UK orders over £25</strong></li>
</ul>
<h2>Europe & International</h2>
<ul>
<li>European Union: £14.99</li>
<li>Rest of world (incl. US, Canada, Australia): £23.99</li>
</ul>
<p>International delivery times vary by destination and customs processing. Any import duties or taxes are the customer's responsibility unless shown as included at checkout.</p>
<h2>Lost or delayed parcels</h2>
<p>If your order hasn't arrived within the expected time, email <a href="mailto:info@myfirst-words.com">info@myfirst-words.com</a> and we'll help track it down.</p>
<p>My First Words, 15 Stangrove Road, Edenbridge TN8 5HT, United Kingdom</p>